Industrial challenge

Identifying the root cause

Look beyond the symptoms to identify the real cause of a failure or non-conformity.

Explore our expertise
Filab Genium consultants carrying out root-cause analysis

The context and
your challenges

When a defect, failure or non-conformity occurs, identifying the symptom is not enough. The real challenge is to understand its origin among multiple possible causes: materials, processes, the environment or complex interactions.

Your needs

Industrial realities

Identify the factor responsible for a failure

Reduce scrap and non-conformities

Implement effective corrective measures

Prevent the problem from recurring

Our approach

The approach at Filab Genium

Filab Genium supports every part of the value chain in selecting and securing raw materials so they never hold back your development. Using materials databases, close supplier relationships and in-depth knowledge of materials and chemistry, we can quickly identify suitable options for your needs.

01

Defining requirements

What operational performance do you expect from your product? How do you use it? Our teams can examine and refine these requirements during a site visit.

02

Translating requirements into material specifications

Based on your needs, our teams establish a specification for physicochemical properties, weighted according to the importance of each function.

03

Material search & comparison

Using materials databases and our supplier relationships, we provide a list of materials objectively ranked and scored against your specifications.

04

Experimental validation

Laboratory-scale testing and support with industrial scale-up.

L’approche Filab Genium

Know-how

Expertise brought together

Root-cause analysis

Materials expertise

Analytical chemistry

Process analysis

Literature research

Validation par la preuve

our key strength

Validation through evidence

Conclusions are supported by scientific and analytical investigations that confirm or rule out the hypotheses under consideration.

Business value

Customer benefits

Identify the real cause of the problem

Implement effective measures

Reduce failure-related costs

Make confident technical decisions

Cas client Filab Genium

Customer case study

Recurring defect

Despite several corrective measures, a defect continued to occur in production.

Filab Genium carried out a structured investigation combining analysis, process assessment and discussions with the teams to identify the true root cause.

Are you investigating the cause of a technical problem?

Let’s discuss your challenge and develop a suitable investigation plan.

Frequently asked questions

Find answers to the questions our industrial customers ask most often. Have a question about your project? Our experts will respond within 24 hours.

A systematic approach to identifying the factor actually responsible for a failure, rather than only the symptoms observed in production.

Industrial root-cause analysis

Root-cause analysis identifies the factor actually responsible for a defect among possible causes associated with materials, processes or the manufacturing environment.

Materials failure investigation

Studying fracture, corrosion and degradation mechanisms provides objective evidence of the technical cause of an observed failure.

Effective corrective measures

A corrective measure only provides a lasting solution when it addresses the root cause. Otherwise, the defect and the associated quality costs recur.

Structured scientific investigation

The approach combines contextual analysis, prioritised hypotheses and experimental validation, ensuring traceable and robust conclusions.