Identify the factor responsible for a failure
Industrial challenge
Look beyond the symptoms to identify the real cause of a failure or non-conformity.
Explore our expertise
When a defect, failure or non-conformity occurs, identifying the symptom is not enough. The real challenge is to understand its origin among multiple possible causes: materials, processes, the environment or complex interactions.
Your needs
Identify the factor responsible for a failure
Reduce scrap and non-conformities
Implement effective corrective measures
Prevent the problem from recurring

Our approach
Filab Genium supports every part of the value chain in selecting and securing raw materials so they never hold back your development. Using materials databases, close supplier relationships and in-depth knowledge of materials and chemistry, we can quickly identify suitable options for your needs.
Defining requirements
What operational performance do you expect from your product? How do you use it? Our teams can examine and refine these requirements during a site visit.
Translating requirements into material specifications
Based on your needs, our teams establish a specification for physicochemical properties, weighted according to the importance of each function.
Material search & comparison
Using materials databases and our supplier relationships, we provide a list of materials objectively ranked and scored against your specifications.
Experimental validation
Laboratory-scale testing and support with industrial scale-up.


Know-how
Root-cause analysis
Materials expertise
Analytical chemistry
Process analysis
Literature research

our key strength
Conclusions are supported by scientific and analytical investigations that confirm or rule out the hypotheses under consideration.
Business value
Identify the real cause of the problem
Implement effective measures
Reduce failure-related costs
Make confident technical decisions


Customer case study
Despite several corrective measures, a defect continued to occur in production.
Filab Genium carried out a structured investigation combining analysis, process assessment and discussions with the teams to identify the true root cause.
Let’s discuss your challenge and develop a suitable investigation plan.
Find answers to the questions our industrial customers ask most often. Have a question about your project? Our experts will respond within 24 hours.
A systematic approach to identifying the factor actually responsible for a failure, rather than only the symptoms observed in production.
Root-cause analysis identifies the factor actually responsible for a defect among possible causes associated with materials, processes or the manufacturing environment.
Studying fracture, corrosion and degradation mechanisms provides objective evidence of the technical cause of an observed failure.
A corrective measure only provides a lasting solution when it addresses the root cause. Otherwise, the defect and the associated quality costs recur.
The approach combines contextual analysis, prioritised hypotheses and experimental validation, ensuring traceable and robust conclusions.